DTS (Defense Travel System) See the DTS specific page for support

CAC Readers: With a variety of CAC readers available today there are also a variety of issues. The SCR series of CAC readers work very well. The SCR-331 reader may need a Firmware Update. See several different models of USB CAC readers here. You will see a small note on some of the readers to show you how to make them compatible with your Mac. Here is a web page that lists all known CAC readers and whether they are supported, should work, or unsupported with the Mac OS'.

HQDA Citrix access information for your Mac How to guide

DoD Root certificates on your Mac only go up to the CA on your CAC, so, if your CAC has a CA below 32 you need to install the CAs from your CAC CA to 32 and CA Email to 32. Please follow installing DoD certificates from here.

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Outlook Web Access / App (OWA): The use of OWA on Mac sometimes times out. Beware that when using OWAon your Mac if you are inactive on the primary window, for example: the Inbox, while replying to an email, the browser may time out. On a Windows computer ActivClient (middleware) software maintains communications with the server and re-requests validation of your credentials. On a Mac this is not so, Safari will respond to a direct request for validation of your credentials, however it will not re-request that you verify as the server requires. Be sure that prior to selecting the Send button that you copy your work to the clipboard as you will most likely have to restart Safari and log back in. You also will not be able to digitally sign / encrypt / decrypt emails since the S/MIME software is proprietary for Microsoft Internet Explorer (32 bit) only, therefore, it doesn't exist for a Mac.

Internet Explorer Emulation (NOT applicable to OWA): If you visit a website with your Mac that states it can only be accessed via Internet Explorer, or some web pages simply won't work while using your CAC with Safari, try this: Open Safari, Click on the word Safari (in the bar at the top), select Preferences..., Advanced, click the Show Develop menu in the menu bar box. Close Advanced screen. Now to emulate IE, click on the word Develop (at the top), click User Agent, then choose Internet Explorer 9, 10, or 11.

Air Force Users look here for some helpful information

Navy Users look here for some specific information

High Sierra (10.13.x) users, utilize the High Sierra support page
El Capitan (10.11.x) users, utilize the El Capitan support page
Yosemite (10.10.x) users, utilize the Yosemite support page
Mac
Mavericks (10.9.x) users, utilize the Mavericks support page
Internet Explorer For Mac Os Sierra
Mountain Lion(10.8.x) users, utilize the Mountain Lion support page
Lion (10.7.x) users, utilize the Lion support page
Snow Leopard (10.6.x) users, utilize the Snow Leopard support page
Leopard (10.5.x) users, utilize the Leopard support page
Tiger(10.4.x) users, utilize the Tiger support page
If you are still having problems, contactus.